Privacy policy

 Effective Date: December 19, 2024

Welcome to Rezeto! By using our quick commerce application to order groceries and other related services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Rezeto app, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the app.

2. Service Overview

Rezeto is a grocery delivery service that allows users to order groceries through our mobile application. Delivery times and availability may vary depending on your location.

3. User Account

  • You must create an account to use our services. Ensure that your account information is accurate and up-to-date.

  • You are responsible for maintaining the confidentiality of your account and password.

  • Rezeto is not liable for any unauthorized access to your account resulting from your negligence.

4. Orders and Payments

  • All orders are subject to availability.

  • Prices are listed in [currency] and include applicable taxes unless otherwise stated.

  • Payment must be completed at the time of order placement. We accept [payment methods, e.g., Razorpay, credit/debit cards, UPI].

5. Delivery Policy

  • Deliveries will be made to the address specified during checkout.

  • In case of failed delivery attempts due to incorrect address or user unavailability, additional charges may apply.

6. Cancellation and Refunds

  • Orders can be canceled within [specific timeframe] before delivery.

  • Refunds will be processed as per our refund policy, typically within [specific number of days].

7. User Responsibilities

  • Use Rezeto for lawful purposes only.

  • Do not misuse or attempt to interfere with the operation of the app.

  • You are solely responsible for the accuracy of your order and delivery details.

8. Limitation of Liability

Rezeto is not responsible for delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, strikes, or technical failures.

9. Intellectual Property

All content on the Rezeto app, including logos, text, and images, is the property of Rezeto and is protected by copyright and trademark laws.

10. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ongole, Andhra Pradesh.

11. Amendments

Rezeto reserves the right to update or modify these terms at any time without prior notice. Continued use of the app constitutes acceptance of the revised terms.

For any questions, contact us at support@rezeto.in.

 

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